Frequently Asked Questions

How Can I Pay For My Screen?


When checking out, you may pay for your screen via:
1. PayPal
2. Credit Card (Visa and Mastercard) 3. PayPal eCheque
4. eTransfer to: info@raewrightartistry.ca (If paying by eTransfer, please include in the notes section, the date of the event and the names of the persons for whom you are paying.)




How early should I arrive to the event?


Sessions have prompt start times, however, the Zoom room is always open 10 minutes before session time.
For private events you have access to the Zoom room for up to 1 hour after the session concludes.




I've never painted before. Is that okay?


As we go through the event, we go step-by-step. All persons, from beginner to seasoned artists are welcome to attend. Follow along with the same paint brush and technique. If you have any quesions, please don't hestiate to ask for help!




How do I book a private session?


To book a private virtual session please refer to the "Paint Sessions" Page in Products & Services.
Private events are $75 flat rate for up to 10 screens. You can add more screens for $5/eaAt this time, due to COVID19, all events are presently done in a Virtual format only. RWA utilizes the Zoom platform to host sessions.




My child is really young. What is a good age for my child to attend?


Art is enjoyable for all ages. With a background in Early Childhood Education, I am adept at working with young children. For public sessions, the family designated events have a recommended age listed.
If you are booking a private party, classes may be taught to children 3+ and adults.




I have a free seat/gift certificate. May I use this for fundraiser events?


Due to the nature of the fundraising events, gift certificates may not be redeemed for fundraisers.




What is your refund policy?


FOR CUSTOM ARTWORK:
Due to the nature of custom work, I am unfortunately unable to provide a refund.
FOR PRIVATE VIRTUAL SESSIONS: SEATS/SCREENS are refundable until 24 hours or less to start time of your event. After this point a 50% fee will be refunded and the remaining balance will be retained.
FOR THE MEMBERSHIP SERVICE:
The Membership service fees are non-refundable but you can cancel any time. Please give at least 5 business days advanced notice of your renewal for cancellations.

If you have any questions, please email: info@raewrightartistry.ca





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